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Regarding the Misdelivery of an Email

This article was automatically translated.

We hereby report on the circumstances surrounding the erroneous email transmission that occurred on July 5 and 6, 2022, and the measures taken to prevent recurrence.

We sincerely apologize for the significant inconvenience caused to all affected parties.

We will rigorously enforce information management to prevent such incidents in the future.

 

1
. Overview
On Tuesday, July 5, 2022, and Wednesday, July 6, 2022, a representative of a contractor for our organization's English Information Disclosure Support Project (hereinafter "the Project") mistakenly included one external individual not associated with the Project (hereinafter "the External Individual") as a recipient when sending an administrative email to Project personnel.The mistakenly sent email contained the following information (1) to (4).

(1) Email addresses of Project stakeholders

(2) The external party's email address

(3) Company names listed in the email body

(4) The names and email addresses of individuals belonging to the companies listed in (3) above, as contained in the email attachment

2
. Response Status
Upon noticing the misdelivery, the recipient within our organization promptly requested the external party to delete the misdelivered email. The recipient also reported the incident and apologized to the project stakeholders and the companies mentioned in the email body. We requested the contracted company to formulate measures to prevent recurrence and received a report on their response plan.Furthermore, we received written confirmation from the external recipient stating that they had deleted the misdirected email and would not disclose or publish the received information to any third party.

3
. Measures
to Prevent Recurrence
Our organization takes this incident very seriously. We have thoroughly informed all staff to strictly enforce information management, including confirming the information management systems of contractors in writing prior to outsourcing work.

We will exercise the utmost care in handling information, including personal information, and strive to prevent recurrence.

 

Hiroshi Nakaso Representative Director General Incorporated Association Tokyo International Financial
Institution

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